ThompsonBaker Agency Included In the Big “I”

ThompsonBaker Agency Included In the Big “I” 2021 Best Practices Study   St. Augustine, FL, 9/24/2021 – ThompsonBaker Agency continues (FOR THE 9th YEAR) to be part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) Best Practices Study Group. The selected Best Practices agencies retain their … Read More

Florida’s Troubled Property Market: The Problem and Solutions

By Kyle Ulrich  Back in September, I blogged about the troubled Florida property market and the second quarter financial results for the domestic homeowners market. Now that third quarter results have been published, it is clear the market is continuing to deteriorate and looks like it will only get worse before it gets better. Again, this is no secret to independent … Read More

Look who came to visit us!

ThompsonBaker Agency is proud to support Flagler College’s very own Lewis the Lion in the Peach Belt Conference Mascot Challenge. Flagler College is dear to our hearts as we have several Flagler Alumni on our team. Help us keep Lewis at the top by voting at the following link. Let’s show the Peach Belt who’s mascot is #1!

ThompsonBaker Agency Included In IIABA’s “Best Practices” Study

            St. Augustine, FL, August 28, 2020 – ThomsponBaker Agency retains its Best Practices status, once again becoming a part of an elite group of independent insurance agencies around the United States. This status comes by participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) Best Practices Study group. The annual survey and Study … Read More

2020 Hurricane Preparedness Guide

The 2020 hurricane season is upon us and as of the date of this publishing, we have already had one named storm (Arthur). As we focus our attention on a safe and healthy reopening of our country, it remains important that we remember to make the necessary preparations for the upcoming hurricane season. An above average season is anticipated with … Read More

COVID-19 – Office Reopening

The State’s Safer-at-Home order for St. John’s County is ending and ThompsonBaker Agency will reopen the St. Augustine office on Monday, May 4th.  The agency has continued operations during the closure with staff working remotely from home and/or at the office following the CDC safe distancing guidelines.  In reopening the office, we will continue to adhere to these guidelines for the … Read More

COVID-19 Important Information

As we continue to monitor developments and consider contingency plans in the context of the coronavirus pandemic, our priority is the safety of our employees and ensuring our ability to continue to serve our client’s needs. ThompsonBaker’s Business Continuity Team is composed of leaders and subject matter experts across our business lines. This team is meeting daily to assess the … Read More

COVID-19 Update

To Our Valued Clients: At ThompsonBaker Agency, our clients are family. During these extraordinary times we are committed to ensuring a safe and healthy environment for our families. We know you rely on us to provide products and services that are critical to keep your home/business functioning and safe. In this time of uncertainty, we are here for you. We … Read More

2019 Best Practices Agencies – Florida

By Dave Newell FAIA is excited to recognize the 2019 Best Practices Agencies in Florida. Reagan Consulting began the Best Practices Study in 1993, studying the top performing agencies in the US. Each agency nominated for the study must provide extensive data to Reagan Consulting to be scored in several categories. Only the top percentage qualified and the study is … Read More

St. Augustine Beach cleanup

The Thompsonbaker Insurance Agency took to the beach on Monday to cleanup trash keeping St. Augustine Beach beautiful and protecting our wildlife.  The Agency has been serving the St. Augustine community since 1925.

Chair Elect of the FAIA Board of Directors

ThompsonBaker Agency’s Vice President, Dan Alexander was sworn in as Chair Elect of the FAIA Board of Directors. “Members of the FAIA volunteer governance are committed to observing and promoting the highest standards of ethical conduct in the performance of their responsibilities of FAIA.”

Aging Centenarian Luncheon

A few weeks ago Matt represented ThompsonBaker Agency at the St. John’s County Council on Aging Centenarian Luncheon to show our support of this incredible organization! This is just one of the many ways TBA plays an active role in supporting the vibrant community that is St. Augustine!

Independent Insurance Agents and Brokers of America Legislative Conference in Washington, D.C

Our own Dan Alexander recently attend the annual Independent Insurance Agents and Brokers of America (Big “I”) Legislative Conference in Washington, D.C. Together with a group from the Florida Association of Insurance Agents (FAIA) they met with the offices of 6 federal lawmakers to share concerns and advocate for legislation impacting the agent and policy holders. During the meetings on … Read More

St. John’s County Sheriff’s Office

This morning several of us dropped by the St. John’s County Sheriff’s Department to say thank you in honor of National Police Appreciation Week. Thank you for your service and sacrifices St. Johns County Sheriff’s Office

K9 for warriors

The Ponte Vedra Division of the St. John’s County Chamber of Commerce is holding a networking event this evening at the K9’s for Warriors facility. Donations are welcome. Below are some of the items we collected at the office today.

EMS week

In honor of EMS week we visited the St. Augustine Fire Department this morning. This awesome group made it so much fun for us. We hope they enjoyed the bagels. Thank you for your service!

Flood map changes in St. Johns County

The ThompsonBaker Agency is a multi-line P&C insurance agent offering flood insurance coverage. Please call us at 904-824-1631 or click the link below for information about the new flood map changes in St. Johns County effective December 7th 2018. Updated Flood Maps for St. Johns County

Business Spotlight

Check out this business spotlight on our commercial account manager and St. Johns River State College RMI Alumnus, Davis Alexander. Click here.

Celebrating Flagler College 50th Anniversary

Flagler College is celebrating 50 Years and the ThompsonBaker Agency along with Travelers Insurance met with representatives from Flagler to present them with a Trophy. The ThompsonBaker Agency and Travelers Insurance Company have handled Flagler College’s commercial insurance coverages for 50 Years! Pictured: Left to Right bottom row Bob Dunphy/Travelers, David Carson/Flagler, Larry Weeks/Flagler, Matt Baker/ThompsonBaker Left to Right Second … Read More

June 2018 FAIA Announcement

Our own Dan Alexander has been elected Vice President of the Florida Association of Insurance Agents at its 114th annual conference in Orlando. He was sworn in by Florida CFO Jimmy Patronis and will represent more than 10,000 Florida Agents. What this also means is that Dan, in two years, will be the Chairman of the Board of FAIA. Please … Read More

Q1 & Q2 CORE Value Awards Winners

The Winner is selected by the TBA leadership and Operations teams quarterly based on criteria that aligns with TBA CORE Goals and Values. The current criteria for being nominated are: Dependability – Good attendance and stays current on workflow. This is a team member who rarely misses work due to unplanned circumstances and stays current on job responsibilities. Quality – … Read More

Weathering the Storm

Throughout our lives, we have to face many storms. Some of these storms are figurative, but often times—especially in Florida—they are literal. When Hurricane Matthew swept through the St. Augustine area last October, ThompsonBaker had to face struggles along with the rest of the community. In our recent video post, President and C.E.O Matt Baker discusses overcoming challenges and serving … Read More

ThompsonBaker Featured in MSA’s 2016 Annual Report

ThompsonBaker was recently featured as one of the first stories in The Main Street America (MSA) Group’s 2016 Annual Report. The article highlights our valuable partnership with Old Dominion, an MSA-affiliated carrier who began working with us more than 30 years ago. Since our partnership started in the 1980s, our companies have worked side-by-side and seen important growth together through the … Read More

City of St. Augustine Receives Important Reimbursement for Safety Measures

ThompsonBaker was recently mentioned in an article for the City of St. Augustine. The city needed to put its public workers through critical safety training, but lacked the necessary funds to put everything together. Without this important training, public works staff and rescue personnel could find themselves in serious danger when it comes to both daily work and rescue operations. … Read More

ThompsonBaker Agency is celebrating 91 years serving St. Augustine, please check out the article in Old City Life Magazine.

Old City Magazine

ThompsonBaker Agency has recently been featured in Old City Life Magazine. The article, titled “A History of Excellence” describes ThompsonBaker’s humble beginnings as a St. Augustine-based agency that has remained loyal to its clients and the community for over 90 years. The magazine occasionally writes features on businesses they know are experienced and trustworthy, and chose to feature our company in … Read More

Kellie Brandes Awarded 2016 Florida Outstanding Customer Service Representative


Congratulations to our very own Kellie Brandes for winning the 2016 Florida Outstanding Customer Service Representative of the Year! To qualify for the top state honor, Kellie submitted an essay on how she came into the insurance industry and what four reason she stayed and built a career. Through her contributions to our agency, the industry, the clients and community, … Read More