Personal Insurance

The ThompsonBaker Agency values its customers and understands the importance of providing quality customer service and unsurpassed coverage from financially strong insurance companies.
We try to keep the process as simple as possible by providing you with an Account Representative who will take the time to understand your specific needs and research the options through our numerous insurance providers.
Our goal is to educate our clients on the coverages available to them and offer the best options for each situation in order to keep your assets protected adequately if something should happen.

Your Team

Brooke DeLauder
Personal Insurance Account Manager

Brooke joined ThompsonBaker Agency in 2022, and currently holds a 4-40 Customer Representative License. She graduated in 2018 from Flagler College with a Bachelor of Arts in Psychology and Criminology. While attending Flagler, Brooke played on the Women’s Soccer team all 4 years. In 2020, Brooke graduated from University of North Florida with a Master of Science in Criminal Justice. Brooke has 10 years of customer service experience, along with over 2 years of insurance experience. In her free time, Brooke enjoys going to the gym, beach, and reading.

James Guzman
Personal Insurance Account Manager

James, a native of St. Augustine, is very familiar with St. Johns County’s transformations over the last 25+ years. He earned a BA in Communications from the University of Central Florida and loves cheering for his alma mater; Go Knights, Charge On! He is also involved in local sports radio and for the last 14 years, has been the radio play-by-play announcer for St. Augustine High School Football. James earned his 2-20 Property & Casualty license in 2020 and brings over 15 years of experience in customer service to Thompson Baker. In his spare time, James enjoys being outdoors, listening to live music and spending time with his wife and two children.

Hanna Pennington
Personal Lines Account Manager

Hanna Pennington joined ThompsonBaker in 2022 and holds a 4-40 Customer Service Representative license. Hanna earned a bachelor’s degree in Journalism from Marshall University in 2019 and has been working in insurance since she relocated from West Virginia to Florida in 2020. Hanna enjoys cooking, spending time in the FL sunshine and traveling in her free time.

Sherry Petellat
Personal Insurance Account Manager

Sherry joined the Thompsonbaker Agency in 2019. Sherry holds both a 2-20 Property & Casualty and 2-15 agent license. Sherry has over 20 years of experience in the Florida Personal Lines insurance market. She is a native Floridian. Sherry enjoys exploring the east coast and time with her family and two dogs.

Contact ThompsonBaker Today!

Contact ThompsonBaker for more information about our insurance services by calling us at (904) 824-1631 today!