Tracy joined ThompsonBaker in 2018 as a Personal Lines Account Manager. Tracy has earned the Accredited Customer Service Representative (ACSR) and Associate in Automation Management (AAM) designations. She holds both the 2-20 Property and Casualty and 2-15 Life insurance licenses from the State of Florida. Having over 28 years experience in the insurance industry, she has served in many capacities including Customer Service, Sales, Bookkeeping, Reception and Information Technology. Tracy is a native to St. Augustine and enjoys time outdoors fishing, boating, gardening and spending time with her husband and two dogs.