Our Team

ThompsonBaker Agency has been serving the St. Augustine community for nearly a century.

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Chelsea Bloom
Account Manager
Chelsea joined ThompsonBaker in 2015 as a Commercial Lines Account Manger. Chelsea graduated with a Bachelor of Arts in Business Administration and Economics from Flagler College and continued with her Master of Business Administration from University of Florida. She holds both the 2-20 Property and Casualty and 2-15 Life, Health, and Annuity insurance licenses from the State of Florida. Chelsea enjoys running and spending time with family and friends.
Robbie Braddock
Account Manager
Robbie returned to ThompsonBaker in 2018 as a Commercial Lines Account Manager and has several years commercial agency experience. Robbie graduated from the University of North Florida with a Bachelor of Arts in Business Administration. He holds the 2-20 Property and Casualty insurance license from the State of Florida. Robbie is a native of St. Augustine and enjoys being active outdoors and spending time at the beach with his family.

Commercial Select

Davis Alexander
Account Manager
Davis joined ThompsonBaker in 2015 as a Commercial Lines Administrator. He graduated with his Bachelor of Science in Psychology from University of North Florida and holds a 20-44 Property & Casualty Personal Lines license from the State of Florida. Davis is a volunteer Lacrosse Coach at Pedro Menendez High School and active in Boy Scouts of America (Troop 345 – St. Augustine) and enjoys being a member of the Florida Lacrosse League Jacksonville Men’s Team.

Administrators

Deb Poemmerl
Receptionist
Deb joined ThompsonBaker in 2020. She was born in Panama and lived in New York until relocating to St. Augustine with her husband, John, in 2019. She has a Bachelor of Arts in Math Education, Masters in Special Education, Masters in Urban Missions, and a Certificate in Culinary Arts. Communication, organization, and cross-cultural skills developed from thirty plus years as an educator and ministry leader are skills she looks forward to using in this position. Faith, family, friends, and food are all foundational to her. She looks forward to spending time with her husband and family, cooking, watching football, walking on the beach, and one day owning a Harley.
Kathie Guzman
Commercial Lines Administrator
Kathie joined ThompsonBaker Agency in 2021 as a Commercial Lines Administrator. She brings with her over 22 years of customer service experience. Kathie has resided in St. Augustine for 30 years. In her free time she enjoys going to the movies and spending time with her family.
Indra Dudley
Commercial Lines Administrator
Indra is a St. Augustine native. She Joined TBA in 2021 as a Commercial Lines Administrator. She brings with her, 15 years of work experience in property management and customer service. In her free time Indra enjoys reading, spending time with her family and her two cats.
Aaron Williams
Personal Lines Administrator
Aaron joined ThompsonBaker in 2021, and as a native Floridian, he knows Florida well. Aaron graduated from University of Central Florida with a Bachelor of Science in criminal justice and a professional certification in criminal psychological profiling. Aaron’s previous work experience includes both credit fraud investigation and property management. Professionally, he enjoys detailed work and research. In his free time, Aaron enjoys the outdoors, working out, and watching The Office.

Personal Lines

Sherry Petellat
Account Manager
Sherry joined the Thompsonbaker Agency in 2019. Sherry holds both a 2-20 Property & Casualty and 2-15 agent license. Sherry has over 20 years of experience in the Florida Personal Lines insurance market. She is a native Floridian. Sherry enjoys exploring the east coast and time with her family and two dogs.
Brooke DeLauder
Brooke joined ThompsonBaker Agency in 2022, and currently holds a 4-40 Customer Representative License. She graduated in 2018 from Flagler College with a Bachelor of Science in Psychology and Criminology. While attending Flagler, Brooke played on the Women’s Soccer team all 4 years. In 2020, Brooke graduated from University of North Florida with a Master of Science in Criminal Justice. Brooke has 10 years of customer service experience, along with over 2 years of insurance experience. In her free time, Brooke enjoys going to the gym, beach, and reading.

Jessica Moore
Account Manager
Jessica joined ThompsonBaker as an Operations Specialist before moving into a Personal Lines Account Manager role. She currently holds a 4-40 Customer Service Representative license. Having over 18 years of experience in customer service, Jessica took the opportunity to transition into the insurance field when her family relocated to Florida from New York and is looking forward to a fulfilling career in the insurance industry. In her free time she enjoys traveling with her husband and 2 kids.
James Guzman
Account Manager
James, a native of St. Augustine, is very familiar with St. Johns County’s transformations over the last 25+ years. He earned a BA in Communications from the University of Central Florida and loves cheering for his alma mater; Go Knights, Charge On! He is also involved in local sports radio and for the last 14 years, has been the radio play-by-play announcer for St. Augustine High School Football. James earned his 2-20 Property & Casualty license in 2020 and brings over 15 years of experience in customer service to Thompson Baker. In his spare time, James enjoys being outdoors, listening to live music and spending time with his wife and two children.

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