Our Team

ThompsonBaker Agency has been serving the St. Augustine community for nearly a century.

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Chelsea Bloom
Account Manager
Chelsea joined ThompsonBaker in 2015 as a Commercial Lines Account Manger. Chelsea graduated with a Bachelor of Arts in Business Administration and Economics from Flagler College and continued with her Master of Business Administration from University of Florida. She holds both the 2-20 Property and Casualty and 2-15 Life, Health, and Annuity insurance licenses from the State of Florida. Chelsea enjoys running and spending time with family and friends.
Robbie Braddock
Account Manager
Robbie returned to ThompsonBaker in 2018 as a Commercial Lines Account Manager and has several years commercial agency experience. Robbie graduated from the University of North Florida with a Bachelor of Arts in Business Administration. He holds the 2-20 Property and Casualty insurance license from the State of Florida. Robbie is a native of St. Augustine and enjoys being active outdoors and spending time at the beach with his family.

Commercial Select

Davis Alexander
Account Manager
Davis joined ThompsonBaker in 2015 as a Commercial Lines Administrator. He graduated with his Bachelor of Science in Psychology from University of North Florida and holds a 20-44 Property & Casualty Personal Lines license from the State of Florida. Davis is a volunteer Lacrosse Coach at Pedro Menendez High School and active in Boy Scouts of America (Troop 345 – St. Augustine) and enjoys being a member of the Florida Lacrosse League Jacksonville Men’s Team.
Erin Elliott
Account Manager
Erin joined the ThompsonBaker Agency in February of 2018. Since joining the agency, she has become a quick study learning the business first as a Commercial Lines Administrator and now as a Commercial Lines Account Manager. She recently graduated from Flagler College in 2017 with her Bachelor of Arts. She currently lives in Vilano beach where she enjoys time spent at the beach with her dog, Noah, as well as spending quality time with family and friends.

Account Administrators

Mariana Uzategui
Account Administrator
Mariana joined ThompsonBaker in 2017 as a Commercial Lines Administrator and holds a 4-40 Customer Service Representative License . She is originally from Peru and is fluent in Spanish. Mariana enjoys the new learning opportunities insurance allows her everyday, as well as offering assistance and support to the Commercial Lines team. She resides in St. Augustine with her two children, loves going to the beach and spending time with her family.
Kelly Gavin-Brown
Account Administrator
Kelly, who lives in Saint Augustine Beach, holds a bachelor’s degree in theater arts from Flagler College. Kelly considers herself very fortunate to have learned so much at ThompsonBaker over the past year. Kelly is an advocate of theater arts education and enjoys attending as much live theater as possible, traveling, and spending time with her family.

Personal Lines

Melissa Gandy
Account Executive
Melissa joined the ThompsonBaker team in June 2018 as a Personal Lines Account Manager. She has over 17 years experience in the insurance industry and holds the 2-20 Property and Casualty insurance license from the State of Florida. Melissa is a true Floridian, born and raised in Florida. She enjoys being involved in the community. She loves spending time with her husband & two children, Florida’s natural springs, traveling and the Florida Gators!
Tracy Trezza
Account Manager
Tracy joined ThompsonBaker in 2018 as a Personal Lines Account Manager. Tracy has earned the Accredited Customer Service Representative (ACSR) and Associate in Automation Management (AAM) designations. She holds both the 2-20 Property and Casualty and 2-15 Life insurance licenses from the State of Florida. Having over 28 years experience in the insurance industry, she has served in many capacities including Customer Service, Sales, Bookkeeping, Reception and Information Technology. Tracy is a native to St. Augustine and enjoys time outdoors fishing, boating, gardening and spending time with her husband and two dogs.
Paula Poulin
Account Manager
Paula joined ThompsonBaker in 2019 as a Personal Lines Account Manager. Paula holds her 2-20 Property and Casualty and 2-15 Life Insurance licenses from the State of Florida. Having over 25 years experience in the insurance industry she has served in many different roles within the insurance industry. Paula currently resides in Palm Coast, where she enjoys time with her 2 dogs Madison & Ruger, as well as spending time with family and friends.
Sherry Petellat
Account Manager
Sherry joined the Thompsonbaker Agency in 2019. Sherry holds both a 2-20 Property & Casualty and 2-15 agent license. Sherry has over 20 years of experience in the Florida Personal Lines insurance market. She is a native Floridian. Sherry enjoys exploring the east coast and time with her family and two dogs.

Eliza Killey
Receptionist
Eliza joined the ThompsonBaker team in early 2019. She recently moved to Florida from Texas, and she loves living in the vibrant community that is St. Augustine. Though Eliza’s background is in teaching language arts, she enjoys the new perspectives and challenges the insurance industry offers her. In her free time she enjoys reading and spending time outdoors with her dog, Tazzy.

Commercial Lines

Mariana Uzategui
Account Administrator
Mariana joined ThompsonBaker in 2017 as a Commercial Lines Administrator and holds a 4-40 Customer Service Representative License . She is originally from Peru and is fluent in Spanish. Mariana enjoys the new learning opportunities insurance allows her everyday, as well as offering assistance and support to the Commercial Lines team. She resides in St. Augustine with her two children, loves going to the beach and spending time with her family.
Kelly Gavin-Brown
Account Administrator
Kelly, who lives in Saint Augustine Beach, holds a bachelor’s degree in theater arts from Flagler College. Kelly considers herself very fortunate to have learned so much at ThompsonBaker over the past year. Kelly is an advocate of theater arts education and enjoys attending as much live theater as possible, traveling, and spending time with her family.

Personal Lines

Melissa Gandy
Account Executive
Melissa joined the ThompsonBaker team in June 2018 as a Personal Lines Account Manager. She has over 17 years experience in the insurance industry and holds the 2-20 Property and Casualty insurance license from the State of Florida. Melissa is a true Floridian, born and raised in Florida. She enjoys being involved in the community. She loves spending time with her husband & two children, Florida’s natural springs, traveling and the Florida Gators!
Tracy Trezza
Account Manager
Tracy joined ThompsonBaker in 2018 as a Personal Lines Account Manager. Tracy has earned the Accredited Customer Service Representative (ACSR) and Associate in Automation Management (AAM) designations. She holds both the 2-20 Property and Casualty and 2-15 Life insurance licenses from the State of Florida. Having over 28 years experience in the insurance industry, she has served in many capacities including Customer Service, Sales, Bookkeeping, Reception and Information Technology. Tracy is a native to St. Augustine and enjoys time outdoors fishing, boating, gardening and spending time with her husband and two dogs.
Paula Poulin
Account Manager
Paula joined ThompsonBaker in 2019 as a Personal Lines Account Manager. Paula holds her 2-20 Property and Casualty and 2-15 Life Insurance licenses from the State of Florida. Having over 25 years experience in the insurance industry she has served in many different roles within the insurance industry. Paula currently resides in Palm Coast, where she enjoys time with her 2 dogs Madison & Ruger, as well as spending time with family and friends.
Sherry Petellat
Account Manager
Sherry joined the Thompsonbaker Agency in 2019. Sherry holds both a 2-20 Property & Casualty and 2-15 agent license. Sherry has over 20 years of experience in the Florida Personal Lines insurance market. She is a native Floridian. Sherry enjoys exploring the east coast and time with her family and two dogs.

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Contact Information

61 Cordova Street St. Augustine, FL 32084 Mailing Address: P.O. Drawer 3807 St. Augustine, FL 32085-3807 Phone: (904) 824-1631